What If?

What if you had to double your fees? How would you explain it? Which customers would stick with you? How would your marketing change? How would it affect your brand? How would your volume change? How would your need for resources change? How would your manpower needs change? Would it actually be better? It may [...]

By |2018-09-13T07:16:28-05:00September 13th, 2018|Communication, Small Business, Value|Comments Off on What If?

Like Football

Two of the most basic tenets in football are keep your head on a swivel and keep your feet moving. These are not simply bromides: they apply both to the gridiron and the pressure cooker that is business today. Keep your head on a swivel reminds us to be situationally aware, constantly scanning the field for [...]

By |2018-09-10T07:27:47-05:00September 10th, 2018|Communication, Customers, Skills, Small Business, Tactics|Comments Off on Like Football

Meeting for a Living

We have all seen them. Perhaps you worked at one. Or work at one currently. My condolences. Huge, bureaucratic companies where no actual work gets done, unless you consider attending meetings to be work. Or preparing packages and presentations for meetings to be work. How did things get this way? How do they make any [...]

By |2018-04-05T11:51:22-05:00April 5th, 2018|Business, Communication, Humor|Comments Off on Meeting for a Living

How Unique?

Answer Yes or No to the following: Is the work you do every day repetitive? Do you know the answer before you start? Can someone be trained to do what you do in a month or less? Is what you do something that any healthy adult can do? Does your work involve forms of any [...]

It’s Like Magic

When I regularly post blogs, the traffic on my website goes up. Dramatically. Calls for proposals also go up. Dramatically. The complexity and challenge of the work also goes up. Dramatically. Did the calls come from the same people that came to my website? I don't think so. A desire to encourage, inform or entertain [...]

By |2017-12-12T08:56:38-05:00December 12th, 2017|Art, Blog, Business, Change, Communication, Creativity, Marketing, Small Business, Social Media, Success|Comments Off on It’s Like Magic

Where Is the Modern Coffeehouse Scene?

Where is the modern Algonquin Round Table where artists and thinkers from a variety of disciplines come together to discuss big ideas? Where are the coffeehouses of Vienna where the likes of Jung, Freud, Zweig, Klimt, Loos and Adler would get together and toss about some bon mots? Where are the non-fiction Central Perk, Cheers or [...]

By |2017-10-23T09:53:44-05:00October 23rd, 2017|Art, Books, Business, Change, Communication, Creativity, Future, History, Hotel, Humor, Marketing, Social Media, Technology, Travel, Trends|Comments Off on Where Is the Modern Coffeehouse Scene?

I Don’t Mean to Complain, But…

This past Saturday was my 56th birthday. Not a particularly special birthday, but I had a lot of fun training to volunteer for the upcoming President's Cup at Liberty National Golf Club in Jersey City. It was a golf nerd's dream. During the course of the day, my Inbox swelled with well-wishes from well-wishers, which [...]

By |2017-09-25T09:04:00-05:00September 25th, 2017|Automation, Communication, Social Media, Social Networking|Comments Off on I Don’t Mean to Complain, But…

Delivery Counts

I am cancelling my subscription to the Wall Street Journal, which saddens me. I once gave up the Journal because the delivery of the physical newspaper became unreliable. So I started reading it on my iPad. But the app sometimes locks me out of stories for no reason. It takes forever to download today's news. [...]

By |2017-09-20T09:10:48-05:00September 20th, 2017|Business, Communication, Criticism, Customers, Service|Comments Off on Delivery Counts