Like Football

Two of the most basic tenets in football are keep your head on a swivel and keep your feet moving. These are not simply bromides: they apply both to the gridiron and the pressure cooker that is business today. Keep your head on a swivel reminds us to be situationally aware, constantly scanning the field for [...]

By |2018-09-10T07:27:47-04:00September 10th, 2018|Communication, Customers, Skills, Small Business, Tactics|Comments Off on Like Football

The Work You Want

After the startupworkgrab, you know, the first months or years when a new business will take any paying work, there has to be a time of self reflection. You now have some data and you need to ask yourself some questions. I suggest that you pose these questions as negatives: What work is the least [...]

By |2018-08-30T08:04:28-04:00August 30th, 2018|Customers, Profitability, Small Business, Success, Tactics, Tips and Tricks|Comments Off on The Work You Want

Phone Books

I am not old enough to remember party lines (I am not sure they were ever used in the densely populated New York Metropolitan area) but I do remember phone books. Now a relic ignored by all and probably threat to the environment, phone books were at one time revolutionary. Before the invention of the telegraph [...]

By |2018-08-09T07:00:25-04:00August 9th, 2018|Change, Customers, Humor, Marketing, Relationships, Small Business, Social Networking, Technology, Trends|Comments Off on Phone Books

Some Business Advice

It is a tough business, real estate appraisal, especially the kind of work that I do. The data can be scattered and imperfect. All I can do is be reasonable, logical and credible. It would seem, for example, that it is not credible to be above or below the price range expressed in the data. [...]

By |2018-07-30T07:28:32-04:00July 30th, 2018|Business, Criticism, Customers, Humor, Stress|Comments Off on Some Business Advice

A Happy Problem

I have a happy problem. I usually get more calls for work than I can physically handle. When a call comes in, I listen carefully to the prospective client to make sure that I fully understand their needs. Once I understand the issue, if the project is something we can do we email a Proposal [...]

By |2018-07-20T07:27:36-04:00July 20th, 2018|Customers, Expert Witness|Comments Off on A Happy Problem

Stark Raving Fans

It is not enough to service your clients, or even to service them well. Whenever possible, go above and beyond. Make suggestions, deliver something extra, spend time, empathise, care. Put the proverbial bow on the box or the cherry on top of the sundae. Someone might be offended, but it is worth the risk. You may [...]

By |2018-07-14T07:18:54-04:00July 14th, 2018|Creativity, Customers, Future, Gratitude, Small Business, Success|Comments Off on Stark Raving Fans

A Welcome Change

Last week President Trump signed an Executive Order allowing the sale of health insurance across state lines. This is all well and good, I thought, but how would it work mechanically? So I did some research and realized that this is change could be very exciting, especially for people who own small business or are otherwise [...]

By |2017-10-16T10:16:54-04:00October 16th, 2017|Change, Customers, Economics, Freedom, Health & Wellness, Risk, Small Business|Comments Off on A Welcome Change

Delivery Counts

I am cancelling my subscription to the Wall Street Journal, which saddens me. I once gave up the Journal because the delivery of the physical newspaper became unreliable. So I started reading it on my iPad. But the app sometimes locks me out of stories for no reason. It takes forever to download today's news. [...]

By |2017-09-20T09:10:48-04:00September 20th, 2017|Business, Communication, Criticism, Customers, Service|Comments Off on Delivery Counts
css.php