Solitary Confinement

It is when I am in a flow state, a time of effortless focus, like a shortstop turning a double play or Arthur Rubinstein performing  Chopin's Mazurkas, that I am the most valuable. I can create something of value for my clients. But during these times I am considerably less valuable in a human sense. [...]

By |2018-09-03T08:33:11-04:00September 3rd, 2018|Creativity, Relationships, Skills, Value|Comments Off on Solitary Confinement


In appraisal we call our disclaimers Assumptions and Limiting Conditions. Potato, Potahto. When you come across a business with an extraordinary number of disclaimers they tend to be larger and lawyered up, attempting to cover every possible contingency long before they happen and however unlikely the scenario. From the customer's perspective, it can be a little [...]

By |2018-08-20T08:59:34-04:00August 20th, 2018|Attitude, Relationships, Small Business|Comments Off on Disclaimers

Phone Books

I am not old enough to remember party lines (I am not sure they were ever used in the densely populated New York Metropolitan area) but I do remember phone books. Now a relic ignored by all and probably threat to the environment, phone books were at one time revolutionary. Before the invention of the telegraph [...]

By |2018-08-09T07:00:25-04:00August 9th, 2018|Change, Customers, Humor, Marketing, Relationships, Small Business, Social Networking, Technology, Trends|Comments Off on Phone Books


Timesheets are used to track one's time accurately, and if the billing is hourly they are an absolute necessity. I am not a big fan. We have two catchall timesheet categories that are not directly related to billable work: Administrative and Marketing. These are not only poor descriptors but I feel neglectful, even lazy or wasteful when [...]

By |2018-08-03T07:03:21-04:00August 3rd, 2018|Relationships, Time|Comments Off on Timesheets
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